So today I got about 1k calls before the first bell had rung. Word was hanging up all over campus.
I thought it was the virus scan, but no dice. I thought it was an update pushed down from downtown - no dice.
As it turns out, all the printers in my print list were error’d out. [...]

uh-oh, I staged 20 laptops for my vice principal to take to a conference. We had some bumps, but everything imaged ok. Then, while verifying my fix, I realized that there was no way for anyone to log into the computer sans Novell. My updates had removed the option to log into the workstation. How [...]

When I was in the ARMY, there was an IT related job that I wanted no part of. The OS has been merged into something else, but the overall job was running cable. Many a recruit signed up for that job thinking they were going to get free certification level educations and ended up hopping [...]